Thank you for shopping with us. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
Only UAE Customers are eligible for returns and refunds.
Returns
You may return eligible items through our website within 7 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Clothing items must not be worn or washed.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via bank transfer. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any question at info@globenir.com